These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, ZimboDelights accessible at www.zimbodelights.com and www.zimbodelights.co.uk.
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
We want you to be completely satisfied with our service and products. If, for any reason you are not entirely happy – please tell us.
Refunds will only be given in accordance with your legal rights. If your product is faulty, damaged or unfit for purpose, please contact us by email. We will require you to return the goods unopened within 7-days of receipt, at your cost, to us for inspection. Subject to inspection and acceptance, we will refund or provide replacement(s) as applicable.
Refunds will only be made via the credit/debit card used for the original transaction. Refunds will have post and packing charges deducted.
We accept payment by any American Express, Mastercard or Visa credit card, Maestro or Delta debit card. We also accept payment through PayPal.
You can cancel or change any of your current orders up until the amendment cut off point specified in your order confirmation. You can make changes by via email.
In the unlikely event that an item you ordered is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
As part of the registration process on the Site, Zimbo Delights Ltd may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
Zimbo Delights Ltd will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Websites. Zimbo Delights Ltd is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third- party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.
Zimbo Delights Ltd will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. Zimbo Delights Ltd will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Zimbo Delights Limited will use this information to preserve transaction history as governed by existing law or policy. Zimbo Delights Ltd may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Zimbo Delights Ltd will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of Zimbo Delights Ltd for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.
Zimbo Delights Ltd will not use your financial information for any purpose other than to complete a transaction with you. Zimbo Delights Ltd does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you’ve requested and such information is necessary to provide these products or services with the information may be shared with Zimbo Delights Ltd’s business associates and partners. Zimbo Delights Ltd may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, Zimbo Delights Ltd may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
To protect against the loss, misuse, unauthorised access, damage and alteration of the information under its control, Zimbo Delights Ltd has in place appropriate and reasonable security measures and safeguards, in compliance with applicable laws. For example, Zimbo Delights Ltd servers are accessible only to authorised personnel and your information is shared with the authorised personnel on a need-to-know basis to complete the transaction and to provide the services requested by you. Although Zimbo Delights Ltd will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that Zimbo Delights Ltd will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. By using this Site or providing information, you agree (i) that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site; and (ii) that we can take adequate physical, managerial, and technical safeguards to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).
Zimbo Delight Ltd reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.